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Customer Relation Executive

  • Position Customer Relation Executive
  • Regional Regional-Phnom Penh/Kandal,Central Office,Regional-Siem Reap/Kampong Thom,Regional-Kampong Cham,Regional-Kampong Chhnang/Pursat,Regional-Battambang,Regional-Takeo/Kampot,Regional-Kratie,Regional-Banteay Meanchey,Regional-Prey Veng/Svay Rieng
  • Branch 011-HQ Operation Unit,012-Mean Chey,032-Krong Daun Keo,053-Leuk Dek,071-Krong Kampong Cham,111-Krong Kampong Chhnang,151-Krong Siem Reap,171-Krong Battambang,175-Kamrieng,191-Krong Kracheh
  • Number of Hiring 30
  • Opening Date 12-08-2019 12:08 AM
  • Closing Date 23-08-2019 04:08 PM
    • Job Responsibilities
      • •Increase volume of deposit for achieving annual goal.
      • •Be a representative of KREDIT to consult with customer to find out the customers’ problem or customers need with suitable solution.
      • •Face to face with potential clients to sell saving services and other KREDIT products.
      • •Follow up the market situation of competitors in MFI sector.
      • •Prepare strategic plans for deposit with BM, RM and Sale and Customer Service Department.
      • •Cooperate with branch admin officer and Branch Manager to check and make sure all promotion material are ready before promotion starting.
      • •Select potential area and arrange group promotion by asking the supporting from BM, CCO, CSO
      • •Consult and lobby or encourage potential clients to use KREDIT services/products.
      • •Monitor and follow up a selling process in responsible branch by reporting to BM, RM and Sale Department in monthly.
      • •Collect information and contribute ideas about marketplace and competitor by reporting to related managers.
      • •Understand all risks in selling process on all KREDIT service by reporting to related manager for finding the way to prevent and solve problem on time.
      • •Cooperate with promotion agents in operation area such as TV, RADIO, NEWSPAPER, and MAGAZINE to strengthen on promotions etc.
      • •Select the target with potential business owners, NGO, Church, Companies and other partners for business activities.
      • •Establish and maintain a consistent corporate image throughout all product line, promotional materials, and events.
      • •Perform other tasks by assigning from BM, RM, Sale Department and related managers in KREDIT.
        • Job Requirement
          • •Bachelor in Marketing &Sale or equivalent
          • •Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization including executive level.
          • •Proven ability to drive the sales process from plan to close.
          • •Proven ability to articulate the distinct aspect of products and services and position them against competitors.
          • •Proven good sales experience
          • •Analyzing skills
          • •Excellent listening, negotiation and presentation skills
          • •Excellent verbal and written communication skills.
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          • For more information please contact
          • Department Recruitment & Selection Unit, Human Resources Department.
          • Address Building. 71, Street 163, Sangkat Toul Svay Prey I, Khan Chamkar Morn, Phnom Penh, Cambodia.
          • Tel 023 638 0002
          • Email job@kredit.com.kh